The eCAMS HealthBeat performance monitoring tool uses automation to extract, analyze and report data from diverse business processes, and systems. This tool provides a robust interface to the MMIS and other systems for gathering and compiling data, allowing near real-time access to workload and system performance information. eCAMS HealthBeatTM enables an enterprise view on key metrics, service level agreements, and indicators to spot trends and correlate variables. This mobile app provides a robust native implementation for HealthBeat Users.
Monitoring key metrics of MITA business areas for achieving higher levels of MITA maturity. While HealthBeat’s dashboards provide the ability to deal with eventualities that may require attention from a planning perspective, its diagnostics tools provide business users with an exact account of possible causes that resulted in the variations. This will help business users take corrective action that will improve the long-term health of the operations unit. HealthBeat offers a full range of analytics options to users. These vary from basic charting to several critical variables to offering in ability to predict/forecast the variables. The ability to predict and forecast the business metrics give a crucial advantage in that Operations can be prepared to meet any eventual spikes or patterns that may require planning and allocation of resources.